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Refund and Returns Policy
Refund and Return Policy
At Pure 3-MMC, we strive to ensure our customers are fully satisfied with their purchases. Please review our refund and return policy below to understand the procedures and conditions under which we accept returns and provide refunds.
Return Policy
Return Policy
Due to the nature of our products, we generally do not accept returns. However, exceptions may be made under specific circumstances outlined below.
Conditions for Returns
Refund Policy
Refunds are only issued under the following circumstances:
How to Request a Return or Refund
To request a return or refund, please follow these steps:
Contact Customer Support
Contact Us within 7 days of receiving your order. Provide your order number and a detailed description of the issue.
Provide Evidence
For damaged or defective products, please provide photos or other evidence as requested by our customer support team.
Return Authorization
If your return request is approved, we will provide you with a return authorization and instructions on how to return the product.
Return the Product
Ship the product back to us using a trackable shipping method. Once we receive the returned product and verify its condition, we will process your refund or replacement.
Processing Time
Refunds will be processed within 5-7 business days after we receive and verify the returned product. The refund will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to appear on your account, depending on your bank or payment provider.